2. Privacy policy

Privacy policy

This Privacy Policy regulates the use of the service of the Internet portal with the address https://mugafil.com whose responsible party for identification purposes is:


Purpose, what do we process your data for?

For the purposes of the RGPD of 27 April 2016, and the LO 3/2018, we will process the data we collect for the following purposes:


The completion of the registration form is mandatory to access and enjoy certain services offered on the website. Failure to provide the personal data requested or not accepting this data privacy policy means the impossibility of registering, subscribing or participating in any of the promotions in which personal data is requested.

Legitimacy, what is the legitimacy for the processing of your data?

The legal basis for the processing of your data will be based on:


To whom do we disclose your data?

Personal data will not be transferred except in compliance with legally established obligations or to support the services linked to this processing.

Retention, how long do we keep your data?

We will retain your personal data for at least 5 years if you are a customer and for strict compliance with the legal obligations set out in the regulations.

If you are not a customer, we will keep your data for the minimum time necessary to manage our relationship.

Rights, what are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether personal data concerning him or her is being processed.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request that we restrict the processing of their data, in which case we will only retain the data for the purpose of exercising or defending claims.

In certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. In this case, the data will no longer be processed, except for legitimate reasons or for the exercise or defence of possible claims.

Data subjects may request data portability to obtain the data they have provided in a structured, commonly used and machine-readable format, to be downloaded by themselves or transmitted to another entity.

The interested party may exercise their rights by contacting the physical address Calle Bidegana. Polígono Industrial de Júndiz 3, 01015, Vitoria-Gasteiz, Álava (Spain).

Minor consent, what if you are a minor?

In the event that some of our services are specifically aimed at children under fourteen years of age, we will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data in accordance with article 7 of the LOPDGDD.

Accuracy, truthfulness and security of data, How do we treat your data?

The User is solely responsible for the veracity and correctness of the data included, exonerating us from any liability in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the registration or subscription forms. We are not responsible for the veracity of the information that is not of our own elaboration and of which another source is indicated, so neither do we assume any responsibility for hypothetical damages that may arise from the use of such information.

We also reserve the right to update, modify or delete the information contained on the website and may limit or deny access to such information.

We shall not be liable for any loss or damage that the User may suffer as a result of errors, defects or omissions in the information provided by the responsible party, provided that it comes from outside sources.

The data will be treated confidentially and subject to appropriate technical and organisational security measures to prevent their alteration, loss, processing or unauthorised access.

You may lodge a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights, at the postal and/or electronic address indicated on the page www.aepd.es.